Frequently Asked Questions

Common questions from Annapolis drivers. Still have one? Call us: (410) 266-6033

Yes — we work directly with all major insurance companies. We handle the paperwork and communication with your insurer so you don't have to. Just bring your claim number and we'll take it from there.
It depends on the damage. Minor repairs (dents, small panels) typically take 1–3 business days. Moderate repairs take 3–7 days. Major structural work can take 1–2 weeks. We'll give you a firm timeline at your free estimate.
Yes. We stand behind all our bodywork and paint with a written warranty. If you have any concerns after your repair, bring it back and we'll make it right at no charge.
We don't provide in-house loaners, but if your repair is covered by insurance, your insurer typically provides a rental. We're happy to help coordinate that when you drop off your vehicle.
Absolutely — all estimates are 100% free with no obligation. You can call ahead or bring your vehicle in during business hours. Most estimates take 15–30 minutes.
All makes and models — domestic, Japanese, European, and Korean vehicles. Our multi-manufacturer certifications mean we're equipped for everything from everyday sedans to luxury vehicles.